GoToRovers.com is an online wholesale pet product service that offers one stop shopping with your information, privacy, creativity, and time-crunch as our priorities. Our service is available only to qualified retailers. Simply fill out our easy online registration page and you are ready to shop. There is no additional charge for using GoToRovers.com. You pay the same as you would if you placed your orders direct with individual manufacturers.
Our Vendors are leaders in the pet industry and are with us by invitation only. They represent many aspects of the pet industry such as collars and leads, toys, treats, bowls, gifts, and apparel to name a few. Our vendors understand how precious your time is and strongly believe in one-stop shopping! Should you EVER experience a customer service issue, just tell us. We handle all of your customer service needs so you can focus on the most important thing, YOUR business!
GoToRovers.com is constructed with your security in mind. Our server hosts a Secure Socket Layer (SSL) certificate that encrypts your credit card information and keeps it safe from online predators. We will never share your information with a third party. We don't like when others share our information with the world; we wouldn't do that to you. We only ask for information that is necessary to process your order..
Shopping at GoToRovers.com is as easy and enjoyable as walking your favorite dog! Simply click on the selected vendor's page, peruse, decide, and then click on the quantity of items that you want to purchase. Each vendor's page lists their business practices as far as minimum ordering requirements (if applicable), lead-time to ship, shipping origin, shipping method, etc. For more detailed shopping information, click on our "How to Order" button at the top of our home page.
All vendors on GoToRovers.com accept Visa and Master Card. Some accept American Express and Discover and their page will specify if they do. COD and Terms may also be an option. If you have an existing relationship with this vendor and are on net terms, please specify this in the Comments Box at the end of the order form. As always, net terms are at the discretion of the individual vendor and will be verified. Should you wish to cancel an order simply contact us at email@example.com as soon as possible. As long as the order has not shipped, it can be cancelled. For returns, tell us what is wrong with the product. Give us as much detail as possible. Please include the order number. We'll work closely with you and the vendor to make sure the issue is resolved and that everyone is satisfied. Keep in mind that vendors have different return policies such as replacement, credit, or credit on account. As an added precaution, please carefully review your orders before submitting.
Shipping charges will be included on your final invoice from each vendor when your order(s) ship. Some vendors offer free shipping with a qualified order minimum. If this is the case, it will be stated on a vendor's page.
You will have an opportunity to choose a ship date or supply any other special requests by specifying such requests in the "Special Instructions" box on each order before you submit it. If a vendor offers COD as a shipping method, please keep in mind that COD payments carry an additional freight carrier charge that varies in addition to the normal freight costs.